受信トレイから電子メールを読み取り、チケットを更新してから、電子メールを処理済みフォルダーに移動するスクリプトを作成/コピーしました。これはすべて、受信トレイへの新しい電子メールで完全に機能しますが、誰かが電子メールに返信し、それが受信トレイに入ると、私のscrtiptは電子メールで何も読みません。
返信時のメールの構成に何か違いはありますか？チケットの内容を更新できるように、メールの内容を読む方法が必要です。どの電子メールを更新するかを知ることは、Imが苦労しているコンテンツを純粋に読むだけですべて処理されます。
これがコードです
class Email
{
// imap server connection
public $conn;
// inbox storage and inbox message count
public $inbox;
private $msg_cnt;
// email login credentials
private $server = '????????????';
private $user = '????????';
private $pass = '?????????????';
private $port = ??;
// connect to the server and get the inbox emails
function __construct()
{
$this->connect();
$this->inbox();
}
function getdecodevalue($message,$coding)
{
switch($coding) {
case 0:
case 1:
$message = imap_8bit($message);
break;
case 2:
$message = imap_binary($message);
break;
case 3:
case 5:
$message=imap_base64($message);
break;
case 4:
$message = imap_qprint($message);
break;
}
return $message;
}
// close the server connection
function close()
{
$this->inbox = array();
$this->msg_cnt = 0;
imap_close($this->conn);
}
// open the server connection
// the imap_open function parameters will need to be changed for the particular server
// these are laid out to connect to a Dreamhost IMAP server
function connect()
{
$this->conn = imap_open("{".$this->server.":".$this->port."/imap/novalidate-cert}INBOX", $this->user, $this->pass);
}
// move the message to a new folder
function move($msg_index, $folder='Read')
{
// move on server
imap_mail_move($this->conn, $msg_index, $folder);
// re-read the inbox
//$this->inbox();
}
// get a specific message (1 = first email, 2 = second email, etc.)
function get($msg_index=NULL)
{
if(count($this->inbox) <= 0)
{
return array();
}
elseif( ! is_null($msg_index) && isset($this->inbox[$msg_index]))
{
return $this->inbox[$msg_index];
}
return $this->inbox[0];
}
// read the inbox
function inbox()
{
$this->msg_cnt = imap_num_msg($this->conn);
$in = array();
for($i = 1; $i <= $this->msg_cnt; $i++)
{
$in[] = array(
'index' => $i,
'header' => imap_headerinfo($this->conn, $i),
'body' => $this->cleanBody(imap_fetchbody($this->conn, $i,1)),
'structure' => imap_fetchstructure($this->conn, $i)
);
}
$this->inbox = $in;
}
function cleanBody($body)
{
$delimiter = '#';
$startTag = '----------START REPLY----------';
$endTag = '----------END REPLY----------';
$regex = $delimiter . preg_quote($startTag, $delimiter)
. '(.*?)'
. preg_quote($endTag, $delimiter)
. $delimiter
. 's';
preg_match($regex,$body,$matches);
$ret = trim($matches[1]);
return $ret;
}
}
$emails = new Email();
$email = array();
$emailCount = 1;
foreach($emails->inbox as $ems => $em)
{
$email[$emailCount]['subject'] = $sub = $em['header']->subject;
//echo $sub;
$subParts = explode('-',$sub);
$ticketUniqueCode = trim($subParts[1]);
$sql = "SELECT * FROM ticket_main WHERE uniquecode = '".mysql_escape_string($ticketUniqueCode)."' LIMIT 1";
$query = mysql_query($sql);
if(mysql_num_rows($query))
{
$res = mysql_fetch_object($query);
$ticketBody = $em['body'];
$customerID = $res->customerID;
$sql2 = "INSERT INTO ticket_updates SET ticketID = '".$res->ticketID."' , submitted = NOW() , submittedBy = '".$res->customerID."' , message = '".mysql_escape_string($ticketBody)."' , inhouse = 0";
$query = mysql_query($sql2);
// attachment section
$message_number = $em['index'];
$attachments = array();
if(isset($em['structure']->parts) && count($em['structure']->parts))
{
//echo 'hi';
for($i = 0; $i < count($em['structure']->parts); $i++)
{
$attachments[$i] = array(
'is_attachment' => false,
'filename' => '',
'name' => '',
'attachment' => ''
);
if($em['structure']->parts[$i]->ifdparameters) {
foreach($em['structure']->parts[$i]->dparameters as $object)
{
if(strtolower($object->attribute) == 'filename')
{
$attachments[$i]['is_attachment'] = true;
$attachments[$i]['filename'] = $object->value;
}
}
}
if($em['structure']->parts[$i]->ifparameters) {
foreach($em['structure']->parts[$i]->parameters as $object)
{
if(strtolower($object->attribute) == 'name')
{
$attachments[$i]['is_attachment'] = true;
$attachments[$i]['name'] = $object->value;
}
}
}
if($attachments[$i]['is_attachment'])
{
$attachments[$i]['attachment'] = imap_fetchbody($emails->conn, $message_number, $i+1);
if($em['structure']->parts[$i]->encoding == 3)
{ // 3 = BASE64
$attachments[$i]['attachment'] = base64_decode($attachments[$i]['attachment']);
}
elseif($em['structure']->parts[$i]->encoding == 4)
{ // 4 = QUOTED-PRINTABLE
$attachments[$i]['attachment'] = quoted_printable_decode($attachments[$i]['attachment']);
}
}
if(isset($em['structure']->parts[$i]->disposition) && $em['structure']->parts[$i]->disposition == "attachment")
{
$filename = $attachments[$i]['name'];
$mege="";
$data="";
$mege = imap_fetchbody($emails->conn, $message_number, $i+1);
$filename= $filename;
$fp=fopen('???????????????'.$filename,"w");
$data=$emails->getdecodevalue($mege,$em['structure']->parts[$i]->type);
fputs($fp,$data);
fclose($fp);
$email[$emailCount]['attachment'] = $attachments;
}
}
}
}
$emailCount++;
}
$emailNumbers = imap_search($emails->conn,'ALL');
if(!empty($emailNumbers))
{
foreach($emailNumbers as $a)
{
$emails->move($a);
}
imap_expunge($emails->conn);
}
$emails->close();
それが理にかなっていて、誰かが実際に助けてくれることを願っています。
よろしくお願いします
ジョン