I cannot access files via ftp from a user created by me in cpanel but I can access the account created by hosting account.I am using ftpes:// followed by domain name. I get the following error:
530 Login authentication failed
Error: Critical error
Error: Could not connect to server
I would like to create a user so that he can make changes in sub-folder(folder named website) this is the path configured to the user and not public-html. I am a noob in ftp and would appreciate any help.Thanks in advance.