取得している範囲で、毎日のパフォーマンス結果の行を出力するクエリを取得しようとしています。担当者ごとに1日あたり約10行を取得し続け、奇妙な結果になります。結果を日ごとの読書に分解するためにクエリを変更する方法を確認できますか？ご迷惑をおかけして申し訳ありません...これを別の言葉で表現する必要があるかどうか教えてください。
コードは次のとおりです。
DECLARE @StartDate AS SMALLDATETIME
DECLARE @EndDate AS SMALLDATETIME
SET @StartDate = '2012-04-01'
SET @EndDate = '2012-04-30'
SET ANSI_WARNINGS OFF
SELECT
DT.DateFull,
--DATEPART(MM,DT.DateFull) AS Date,
--DATENAME(MM,DT.DateFull) AS [Month],
E.AreaID,
--E.GeographicLocationID,
E.EmployeeID,
ES.PeopleSoftTitleStartDate,
QA.TopRep,
QA.RepCount,
CASE
WHEN SUM(QA.TopRep) = '0' OR SUM(RepCount) = '0'
THEN '0'
ELSE CAST(100*(SUM(QA.TopRep))/SUM(QA.RepCount) AS DECIMAL (8,2))
END 'ERP',
QA.RepResolve,
QA.RepResolveCount,
CASE
WHEN SUM(QA.RepResolve) = '0' OR SUM(RepResolveCount) = '0'
THEN '0'
ELSE CAST(100*(SUM(QA.RepResolve))/SUM(QA.RepResolveCount) AS DECIMAL (8,2))
END 'RR',
QA.ACSNPSPromoter,
QA.ACSNPSDetractor,
QA.ACSNPSCount,
CASE
WHEN QA.ACSNPSCount = '0'
THEN '0'
ELSE CAST(100*(SUM(QA.ACSNPSPromoter)-SUM(QA.ACSNPSDetractor))/SUM(QA.ACSNPSCount) AS DECIMAL(8,2))
END 'NPS',
AHT.AHT,
AHT.TalkTime,
AHT.CallWorkTime,
AHT.HandledCalls/*,
CASE
WHEN (DT.DateFull Between emp.Transition_Date and emp.Month_one)
THEN 'First 30 Days'
WHEN (DT.DateFull Between emp.Month_one And emp.Month_Two )
THEN '30 - 60 days'
WHEN (DT.DateFull Between emp.Month_Two And emp.Month_Three)
THEN '60-90 days'
ELSE 'After Period'
END AS Stat_Period*/
INTO #DATA
FROM
dbTools.Config.vwDate AS DT WITH(NOLOCK)
INNER JOIN
dbEmployee.Summary.vwEmployeeHistory AS E WITH(NOLOCK)
ON
DT.datefull BETWEEN E.StartDate AND E.EndDate
LEFT JOIN
dbEmployee.Summary.vwEmployeeSnapshot AS ES WITH(NOLOCK)
ON
E.EmployeeID = ES.EmployeeID
AND DT.datefull BETWEEN E.StartDate AND E.EndDate
LEFT JOIN
--ERP and Rep Resolve
(SELECT
MONTH(StatDate) AS Mth,
EmployeeID,
--SUM(ACSTopRepScore)/SUM(ACSEntireRepCount) AS ERP,
ACSTopRepScore AS TopRep,
ACSEntireRepCount AS RepCount,
--SUM(ACSRepResolvedScore)/SUM(ACSRepResolvedCount) AS RepResolve,
ACSRepResolvedScore AS RepResolve,
ACSRepResolvedCount AS RepResolveCount,
ACSNPSPromoter AS ACSNPSPromoter,
ACSNPSDetractor AS ACSNPSDetractor,
ACSNPSCount AS ACSNPSCount
FROM
dbReportSummary.ReportSummary.vwAfterCallSurvey WITH(NOLOCK)
WHERE
StatDate BETWEEN @StartDate AND @EndDate
GROUP BY
MONTH(StatDate),
EmployeeID,
ACSTopRepScore,
ACSEntireRepCount,
ACSRepResolvedScore,
ACSRepResolvedCount,
ACSNPSPromoter,
ACSNPSDetractor,
ACSNPSCount
) AS QA
ON
(QA.Mth IN (MONTH(DT.DateFull)))
AND QA.EmployeeID = E.EmployeeID
LEFT JOIN
--AHT--
(SELECT
MONTH(StatDate) AS Mth,
EmployeeId,
HandledCalls AS HandledCalls,
TalkTime AS TalkTime,
CallWorkTime AS CallWorkTime,
CASE
WHEN SUM(TalkTime) + SUM(CallWorkTime) = 0 OR SUM(HandledCalls) = 0
THEN 0.0
ELSE (SUM(TalkTime) + SUM(CallWorkTIme))/SUM(HandledCalls)
END 'AHT'
FROM
dbReportSummary.ReportSummary.vwACDAgentSummary WITH(NOLOCK)
WHERE
StatDate BETWEEN @StartDate AND @EndDate
GROUP BY
MONTH(StatDate),
EmployeeId,
HandledCalls,
TalkTime,
CallWorkTime
) AS AHT
ON
(AHT.Mth IN (MONTH(DT.DateFull)))
AND AHT.EmployeeID = E.EmployeeID
WHERE
(DT.DateFull <=@EndDate AND DT.DateFull >=@StartDate)
AND (E.StartDate <=@EndDate AND E.EndDate >=@StartDate)
AND (E.PeopleSoftDepartmentFunctionID = 'CSC')
AND E.PeopleSoftDepartmentID IN ('9030', '9080', '9355', '9040', '<<OSCCALTECH>>', '<<WDTSMO>>', '9195','<<OSVTS>>', '<<OSVTS_TCS>>','9085')
AND E.EmployeeID IS NOT NULL
AND (ES.PeopleSoftTitleStartDate BETWEEN DT.DateFull AND DT.DateFull + 90)
GROUP BY
DT.DateFull,
--DATEPART(MM,DT.DateFull),
--DATENAME(MM,DT.DateFull),
E.AreaID,
-- E.GeographicLocationID,
E.EmployeeID,
ES.PeopleSoftTitleStartDate,
QA.TopRep,
QA.RepCount,
QA.RepResolve,
QA.RepResolveCount,
QA.ACSNPSPromoter,
QA.ACSNPSDetractor,
QA.ACSNPSCount,
AHT.AHT,
AHT.TalkTime,
AHT.CallWorkTime,
AHT.HandledCalls
SELECT
D.DateFull,
--Date,
--[Month],
D.AreaID,
--GE.GeographicLocationDescription AS Center,
D.EmployeeID,
nE.EmployeeName,
D.PeopleSoftTitleStartDate,
D.TopRep,
D.RepCount,
D.ERP,
D.RepResolve,
D.RepResolveCount,
D.RR,
D.ACSNPSPromoter,
D.ACSNPSDetractor,
D.ACSNPSCount,
D.NPS,
D.AHT,
D.TalkTime,
D.CallWorkTime,
D.HandledCalls
FROM #DATA AS D
LEFT JOIN
dbEmployee.Config.vwName AS nE WITH (NOLOCK)
ON
D.EmployeeID = nE.EmployeeID
--LEFT JOIN
-- dbEmployee.Config.vwGeographicLocation AS GE WITH (NOLOCK)
--ON
-- GE.GeographicLocationID = D.GeographicLocationID
WHERE
(D.TopRep IS NOT NULL
AND D.RepCount IS NOT NULL
AND D.RepResolve IS NOT NULL
AND D.RepResolveCount IS NOT NULL
AND D.ACSNPSPromoter IS NOT NULL
AND D.ACSNPSDetractor IS NOT NULL
AND D.ACSNPSCount IS NOT NULL
AND D.AHT IS NOT NULL
AND D.TalkTime IS NOT NULL
AND D.CallWorkTime IS NOT NULL
AND D.HandledCalls IS NOT NULL
AND D.HandledCalls <> '0' )
GROUP BY
D.DateFull,
--Date,
--[Month],
D.AreaID,
--GE.GeographicLocationDescription,
D.EmployeeID,
nE.EmployeeName,
D.PeopleSoftTitleStartDate,
D.TopRep,
D.RepCount,
D.ERP,
D.RepResolve,
D.RepResolveCount,
D.RR,
D.ACSNPSPromoter,
D.ACSNPSDetractor,
D.ACSNPSCount,
D.NPS,
D.AHT,
D.TalkTime,
D.CallWorkTime,
D.HandledCalls
ORDER BY
D.DateFull ASC,
AreaID,
-- Center,
EmployeeName
DROP TABLE #DATA
/*Additional Info
Tech Depts - PeopleSoftDepartmentID IN ('9030', '9080', '9355', '9040', '<<OSCCALTECH>>', '<<WDTSMO>>', '9195','<<OSVTS>>', '<<OSVTS_TCS>>')
Bilingual Tech - PeopleSoftDepartmentID = '9085'
*/