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We have just tried to enable DHL shipping method on our Magento backend, and for some reason the mentioned "Site Id is wrong" error keeps coming up. We have checked and re-checked that our information is correct, and have tried searching for similar problems, but can't find any that match or have been answered. After digging up through the logs, this is what we have found:

(   
    [request] => <?xml version="1.0" encoding="UTF-8"?>
<p:DCTRequest xmlns:p="http://www.dhl.com" xmlns:p1="http://www.dhl.com/datatypes" xmlns:p2="http://www.dhl.com/DCTRequestdatatypes" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dhl.com DCT-req.xsd "><GetQuote xmlns=""><Request><ServiceHeader><SiteID>*site id*</SiteID><Password>*password*</Password></ServiceHeader></Request><From><CountryCode>EE</CountryCode><Postalcode>11911</Postalcode><City>Tallinn</City></From><BkgDetails><PaymentCountryCode>EE</PaymentCountryCode><Date>2013-03-04</Date><ReadyTime>PT48H00M</ReadyTime><DimensionUnit>CM</DimensionUnit><WeightUnit>KG</WeightUnit><Pieces xmlns=""><Piece xmlns=""><PieceID>1</PieceID><Weight>1.5</Weight></Piece></Pieces><PaymentAccountNumber>323080462</PaymentAccountNumber><IsDutiable>Y</IsDutiable></BkgDetails><To><CountryCode>SG</CountryCode><Postalcode>510583</Postalcode><City>Singapore</City></To><Dutiable><DeclaredCurrency>EUR</DeclaredCurrency><DeclaredValue>166.25</DeclaredValue></Dutiable></GetQuote></p:DCTRequest>

    [result] => <?xml version="1.0" encoding="UTF-8"?><res:ErrorResponse xmlns:res='http://www.dhl.com' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation= 'http://www.dhl.com err-res.xsd'>
    <Response>
        <ServiceHeader>
            <MessageTime>2013-03-03T22:58:48+00:00</MessageTime>
            <SiteID>*site id*</SiteID>
            <Password>*site id*</Password>
        </ServiceHeader>
        <Status>
            <ActionStatus>Error</ActionStatus>
            <Condition>
                <ConditionCode>100</ConditionCode>
                <ConditionData>Validation Failure:Site Id is wrong</ConditionData>
            </Condition>
        </Status>
    </Response></res:ErrorResponse>
    [__pid] => 11937
)

2013-03-04T00:58:45+00:00 DEBUG (7): Array
(   
    [100] => Error #100 : Validation Failure:Site Id is wrong
    [__pid] => 11937
)

If you read through that carefully, the code later seems to send the site id as the site id and password for some reason (and again, we have checked that the site id and password have been put in correctly in the configuration).

Has anyone encountered similar problems or know where we could look for a fix?

Any input is appreciated.

4

2 に答える 2

1

DHLで開発者の資格を申請しましたか？または、作成したユーザー名とパスワードを使用して、DHLのWebサイトの通常の顧客アカウントにログインしていますか？私はあなたが説明しているのと同じ問題を抱えていました、そしてDHLが私にユニークなsiteIDとパスワードを送った後でさえ（あなたはフォームに記入して彼らのxmlサービスへのアクセスを要求しなければなりません）私はまだ「サイトIDが間違っています」エラーを受け取りました。私にとってうまくいったのは、[アカウント番号]フィールドを空白のままにすることでした（Magentoバックエンドの[配送オプション]> [DHL]の下）。

于 2013-03-08T22:21:47.633 に答える